Gas Operations Cyber Technician (Bacton, Norfolk)

Gas Operations Cyber Technician

£42,813 - £50,368 plus:

• Up to 6% annual bonus
• Overtime
• Standby allowance
• Access to a pool/liveried vehicle

Bacton, Norfolk

This is a site-based role (5 days a week) with occasional travel to other operational sites as required.

About us

National Gas is securing Britain's energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness.

About the role

We’re looking for a Gas Operations Cyber Technician to join our Operations team and help protect the cyber security and resilience of the National Gas Transmission System.

This is not a traditional IT or corporate cyber role.

Instead, you’ll work hands‑on with Operational Technology (OT) - the control systems and networked assets that keep Britain’s gas infrastructure running safely and reliably. From major gas terminals to Above Ground Installations (AGIs), you’ll be out on site, embedded in operations, and directly supporting critical national infrastructure.

Your work will have a real‑world impact - ensuring essential systems remain secure, compliant, and operational, and supporting the safe delivery of energy across the country.

What you'll be doing

• You’ll be a key part of the team responsible for maintaining and improving the cyber resilience of our operational environments, including:
• Carrying out routine cyber maintenance across operational gas sites
• Backing up configurable OT devices to support business continuity
• Maintaining accurate asset data and secure access credentials
• Completing upgrades to meet vulnerability management requirements
• Securely decommissioning and disposing of OT assets
• Supporting malware sweeps and cyber incident investigations
• Facilitating cyber assurance visits and supporting site access for upgrade projects
• Keeping network drawings and asset records up to date
• Working closely with the central cyber security team to ensure compliance and readiness
• Participating in an on‑call and standby rota once fully trained

About you

You’ll be a hands‑on, practical problem solver who enjoys working in operational environments. You take pride in doing things properly, have a strong sense of ownership, and are comfortable managing your own workload while collaborating with others.

You’ll bring:

• A methodical, safety‑focused approach
• Strong attention to detail and an analytical mindset
• Confidence working both independently and as part of a team
• A proactive attitude, with the willingness to learn and develop in a specialist OT cyber environment

Key requirements & experience

Essential:

• BTEC National Certificate (or equivalent City & Guilds, NVQ/SVQ Level 3) in Instrumentation, Electrical/Electronic Engineering, or Cyber Security
• Time‑served apprenticeship (or recognised training scheme) in a relevant discipline
• Full UK driving licence

Desirable:

• Cyber security training
• Experience managing firewalls, managed switches, or similar networked devices
• Experience taking Operational Technology backups
• Familiarity with OT maintenance procedures
• Experience maintaining instrumentation and scheduling work activities
• Ability to analyse problems and interpret engineering drawing

Security clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

Competitive salary and annual performance bonus
Double-match pension scheme (max. company contribution 12%)
Generous holiday allowance (26 days + bank holidays)
Flexible benefit scheme, incl. private healthcare, dental insurance, technology plans, and more
Financial protection with 10x salary death in service and financial support if you’re unable to work due to long-term illness or injury
Excellent family friendly provisions such as maternity, paternity, adoption, and shared parental leave
Professional development opportunities inc. financial support to help you cover the cost of professional membership subscriptions
Employee assistance programme offering free confidential professional counselling 24/7
Inclusive, supportive, and forward-thinking workplace

Inclusive recruitment

At National Gas, we are disability confident, and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation and strongly encourage applicants of all backgrounds to apply. Please let us know of any reasonable adjustments you need to perform your best.

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