Competency Officer

Role: Competency Officer

Salary: £46,000 to £57,000 + range of benefits

Location: Aberdeen or Livingston

About us:

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness.  

About the Role:

In this role, you'll help plan and prioritise the development of technical training materials created by the Academy. You'll make sure these are delivered on time and meet the needs of GT customers, ensuring they are practical and effective.

You’ll also manage budgets and review business needs, providing well-informed recommendations—based on risks and opportunities—to the Competence Governing Group (CGG).

Additionally, you’ll support the ongoing development of our Safety Technical Competency (STC) framework and help maintain our long-term strategy for managing skills and competence across the business.

What You'll be doing:

• Work with Experts: Coordinate with subject matter experts to develop and review technical training courses. Make sure the Academy’s training options stay relevant and meet business and safety standards.
• Manage Delivery: Oversee the rollout of new and updated training courses, keeping them within budget and on schedule. Assess risks and prioritise based on business needs.
• Plan Ahead: Spot future training needs—such as new equipment, changes in regulations, or updated processes—and bring them forward for review and approval.
• Shape How Training Is Delivered: Recommend the best format for training (e.g. classroom, online, or blended learning) based on what works best for the business.
• Keep Systems Up to Date: Ensure training records and competence systems are accurate and maintained. Help resolve any system issues and escalate when needed.
• Communicate Clearly: Share updates with key stakeholders about new courses, changes to existing ones, or courses being retired. Explain how these changes support business needs and close skills gaps.
• Improve Training Quality: Review feedback from training sessions and suggest improvements to keep content current and effective. Present recommendations to the Competence Governing Group.

Manage Information Responsibly: Take care of day-to-day information management, ensuring data is accurate, secure, and meets quality standards. Identify areas for improvement and set up processes to maintain them

About You:

You’re a proactive and organised professional with a passion for developing high-quality technical training. You enjoy working with subject matter experts and stakeholders to create learning experiences that are practical, relevant, and aligned with business needs.

You have strong project management skills and can confidently oversee the development and delivery of training products—keeping things on track, within budget, and responsive to changing priorities. You’re comfortable assessing risks, managing performance, and making informed recommendations that support strategic goals.

You’re forward-thinking and able to anticipate future training needs, whether driven by new technology, equipment, or changes in regulations. You understand the importance of choosing the right delivery method—whether classroom-based or digital—and can adapt your approach to suit different audiences.

You’re detail-oriented when it comes to maintaining systems and records, ensuring competence frameworks and training passports are accurate and up to date. You’re also a clear communicator, able to share updates and changes with stakeholders in a way that’s easy to understand and aligned with business priorities.

Requirements

• A valid UK driving licence
• Educated to at least NVQ Level 3 or equivalent experience
• Ideally qualified to NVQ Level 3 (or equivalent) in Business Administration or Management

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)

Key Requirements & Experience:

In this role, you’ll help shape and deliver high-quality technical training that supports safety, competence, and operational excellence across the business.

Key Responsibilities

• Coordinate Course Development
  Work with subject matter experts and the Academy to create and review technical training courses, ensuring they stay relevant and meet safety and compliance standards.
• Manage Delivery and Budget
  Oversee the rollout of new and updated training courses, keeping them within budget and on schedule. Assess risks and prioritise based on business needs.
• Plan for Future Needs
  Identify upcoming training requirements—such as new equipment, assets, or changes in legislation—and bring them forward for review and approval.
• Recommend Delivery Methods
  Advise on the most effective way to deliver training (e.g. classroom, computer-based, or online learning) based on business needs.
• Maintain Competence Systems
  Ensure training records and competence systems are kept up to date, including digital competence passports. Help resolve system issues and escalate when needed.
• Communicate Changes
  Keep stakeholders informed about new courses, updates to existing ones, and any that are being retired. Explain how these changes support business needs and close skills gaps.
• Improve Course Quality
  Review feedback from training sessions and suggest improvements to keep content current and effective. Share recommendations with the Competence Governing Group.
• Manage Information Responsibly
  Oversee day-to-day information management, ensuring data is accurate, secure, and meets quality standards. Identify areas for improvement and set up processes to maintain them.

What we can offer you:

Annual bonus of up to 6% based on personal and company performance

Company car if mileage requirements are met (10 thousand miles annually)

26 days’ holiday plus statutory holidays - option available to buy extra holiday days

Generous double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%)

An optional flexible benefit scheme, including private healthcare, dental insurance, technology plans, travel insurance

Death in service 10x your basic salary

Financial protection if you're unable to work due to long term illness or injury

Excellent family friendly provisions - maternity/paternity/adoption/shared parental leave

Professional development and career progression

Employee assistance programme offering free confidential professional counselling 24 hours per day

Financial support to help you cover the cost of professional membership subscriptions, relevant to your role

Inclusive Recruitment:

At National Gas, we are disability confident and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Please let us know of any reasonable adjustments you need to perform your best.