Technical Administrator
Livingston, GB, EH54 8AF
Role: Technical Administrator
Location: Livingston
Salary: £32,936 to £38,748 and range of benefits
About Us
National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness.
About the Role
We’re looking for a proactive and highly organised Technical Admin Assistant to join our regional delivery team. This role supports up to 100 operational staff and plays a vital part in ensuring the smooth running of our pipeline protection, fault management, and purchasing processes.
What You'll Be Doing
In this varied and fast-paced role, you will:
- Manage aerial surveillance reports and third-party enquiries to protect high-pressure pipelines
- Liaise with helicopter pilots, external customers, and internal teams to ensure safety and compliance
- Monitor and manage faults on the Gas Transmission Network, coordinating responses with GNCC and operations teams
- Administer Lone Working Procedures and emergency communications
- Raise and manage purchase orders, liaising with suppliers and resolving queries
- Provide administrative support across travel bookings, IS equipment, workshops, and internal communications
- Support planning and performance teams with data, reports, and asset-related enquiries
About You
We’re looking for someone who has:
- Strong organisational and administrative skills
- Excellent communication and stakeholder management abilities
- A proactive approach to problem-solving and continuous improvement
- Knowledge of relevant legislation, policies, and procedures
- A collaborative mindset and ability to support team decision-making
Key Requirements and Experience
- Experience in a technical or administrative support role
- Familiarity with fault management systems and purchasing processes
- Ability to interpret technical reports and maps (e.g. OS maps, grid references)
- Strong IT skills and ability to manage multiple systems and tasks
What We Offer
- Annual bonus of up to 6% based on personal and company performance
- 26 days’ holiday plus statutory holidays - option available to buy extra holiday days
- Generous double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%)
- An optional flexible benefit scheme, including private healthcare, dental insurance, technology plans, travel insurance
- Death in service 10x your basic salary
- Financial protection if you're unable to work due to long term illness or injury
- Excellent family friendly provisions - maternity/paternity/adoption/shared parental leave
- Professional development and career progression
- Employee assistance programme offering free confidential professional counselling 24 hours per day
- Financial support to help you cover the cost of professional membership subscriptions, relevant to your role
Inclusive Recruitment
At National Gas, we are disability confident and signatories of the Armed Forces Covenant. We are committed to building a workforce that reflects the communities we serve. We welcome applicants from all backgrounds and encourage you to let us know of any reasonable adjustments you may need.
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More Information
The Hiring Manager for the role is Tracey Hutcheon
The Recruiter is Dougie McAllister