Non-Routine Operations Officer (East)

NRO Officer - Peterborough - £45,000 to £54,000

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness. 

Join us, and help be the energy behind the change. 

About the role:

As a Non-Routine Operations (NRO) Officer within our operations support team, you’ll be instrumental in enabling the safe and efficient delivery of maintenance and project work across the national transmission system. This team sits at the core of Gas Transmission operations, ensuring that all activities on terminals, compressor stations, pipelines, and above ground installations (AGIs) are executed in line with our safety and regulatory obligations.

You’ll be responsible for developing, coordinating, and delivering both routine and emergency non-routine operational procedures, supporting critical infrastructure and driving operational excellence across your geographic area.

Key responsibilities:

• Develop and produce routine and non-routine operational procedures, including emergency NROs, ensuring full compliance with Safe Control of Operations (SCO) procedures (SCO/91, SCO/94, EL/96)
• Conduct site preparatory visits, inspections, audits, and manage associated KPIs for your area
• Plan and manage work activities related to projects, maintenance, defects, breakdowns, and operations to optimise efficiency and asset reliability
• Act as authorising engineer and/or job owner, authorising permission documents and ensuring safe setting to work under SCO protocols for emergency NROs
• Contribute to operational zone and area work plans, including centralised outage planning, ensuring outage requirements are integrated into procedure development
• Participate in formal process safety assessments such as HAZOP, HAZID, HAZCON workshops, and job specific risk assessments

Some travel will be part of the job – we have a national portfolio. You'll travel to the Peterborough office and other sites across the East of the UK up to 4-5 days a week. When not in the office or on site, you'll have the flexibility to work from home. 

What we're looking for:

Essential - 

• Educated to minimum of HNC (or equivalent) in a relevant engineering discipline, with significant relevant experience 
• Good understanding of the operation and maintenance of high pressure gas transmission pipeline systems, terminals, compressor stations and above ground installations, associated plant & equipment, including a detailed understanding of how plant is safely isolated, decommissioned and re-commissioned
• Detailed understanding of the Safe Control of Operations (SCO) procedures and authorised as Authorising Engineer within SCO/91 & /94, and EL/96 for all asset types, and undertakes role of job owner 
• Based on experience, post holders will normally progress from a technician discipline of mechanical, electrical, instrumentation or pipelines
• Full UK car driving licence

Desirable - 

• IOSH Managing Safely 

What we can offer you:

Annual bonus of up to 6% based on personal and company performance
26 days’ holiday plus statutory holidays - option available to buy extra holiday days 
Company car (if mileage requirements are met)
Generous double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%)
Flexible benefit scheme, including private healthcare, dental insurance, technology plans and more
Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury 
Excellent family friendly provisions - maternity/paternity/adoption/shared parental leave
Career progression, professional training and development - including access to LinkedIn Learning
Employee assistance programme offering free confidential professional counselling 24/7
Financial support to help you cover the cost of professional membership subscriptions

About us:

National Gas is securing Britain’s energy. Gas is an essential part of a secure energy supply in Britain, and will continue to play a vital role for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and to protect jobs. National Gas provides that security. 

National Gas is responsible for transporting gas to power stations, major industries, storage facilities, more than 500,000 businesses, and 23 million homes through nearly 5,000 miles of pipes across Britain. 

National Gas is also proud to lead the way in transforming the energy network for a net zero future. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country.  

At National Gas, we are disability confident and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply.    

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