Utilisation Manager

Role: Utilisation Manager

Salary: £59,000 to £70,000 + range of benefits

Location: Aberdeen or St Fergus (Peterhead)

About Us:

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness

About the Role:

This role leads and supports the operational performance of a specific region, making sure resources are used effectively and services are delivered to a high standard. You’ll be responsible for forecasting, reporting, and developing useful insights to help improve productivity, safety, environmental compliance, and cost efficiency.

You’ll work with and guide multidisciplinary teams—including scheduling, dispatch, cathodic protection, and training—fostering collaboration and continuous improvement. The role also involves managing contracts, ensuring regulatory compliance, and helping shape a positive and inclusive working environment

What You'll be Doing:

• Take ownership of performance data across the Scotland & North England regions, ensuring accuracy and working with teams to resolve any issues.
• Lead the Scheduling and Dispatch Team to plan and deliver work efficiently, including emergency responses and third-party obligations.
• Act as a key link between planning and delivery teams to ensure work is well-coordinated and executed smoothly.
• Manage regional financial planning and reporting, including forecasting for operational and capital projects.
• Oversee project plans, track progress against time and budget, and monitor how resources are used.
• Align resource use with maintenance schedules, demand forecasts, and regulatory requirements.
• Contribute to long-term infrastructure planning and investment decisions.
• Support customer connection processes and manage contracts effectively.
• Identify risks related to people and assets, and develop practical solutions to reduce impact.
• Manage Cathodic Protection activities, ensuring work is delivered on time and within budget.
• Ensure compliance with street works regulations, including timely notifications.
• Produce and maintain performance reports covering safety, environment, finances, work delivery, and customer satisfaction.
• Identify opportunities for improvement and work with teams to implement positive changes.
• Lead regional training efforts, including planning for apprenticeships and competency development.
• Facilitate workshops and working groups to support continuous improvement and problem-solving.
• Champion change by encouraging collaboration, innovation, and new ways of working.
• Maintain strong communication with regulators and ensure compliance with all relevant legislation and standards.

About You:

You’re a confident and collaborative leader who thrives on making things work better. You bring strong operational and financial awareness, with experience managing performance across teams and regions. You’re comfortable working with data and systems to drive decisions, and you know how to turn insights into action.

You enjoy working with others—whether that’s leading teams, coordinating across departments, or engaging with external partners and regulators. You’re organised, proactive, and able to balance strategic thinking with day-to-day delivery. You care about safety, sustainability, and continuous improvement, and you’re always looking for ways to support people and improve processes.

Ideally, you’ll have experience in planning, scheduling, contract management, and regulatory compliance, along with a good understanding of infrastructure operations. But most importantly, you’re someone who leads with integrity, communicates clearly, and brings people together to achieve shared goals.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)

Key Requirements & Experience:

• Knowledge and understanding of relevant legislation, policies, procedures, company standards and instructions
• Experience in coordinating maintenance schedules and utilisation plans
• Experience working in asset management, operations planning or system utilisation.
• Understanding risk management in asset utilisation
• Strong project management understanding and capability
• Contract management capability to set up and manage
• Skilled in financial management and reporting
• Knowledge of ‘lean’ business practices and agile methodology
• Skilled in Microsoft’s suite of office tools including Excel, PowerPoint, Word
• Good understanding of high-pressure gas transmission assets, including pipeline systems, compressor stations, and associated plant & equipment
• Excellent influencing, customer orientation and communication skills, providing the ability to promote team working and harmonious working between direct staff, project teams and contractors at all levels

Essential quals:

• Valid current driving licence
• Ideally educated to HNC level in relevant engineering field or equivalent experience in in gas transmission, utilities or energy systems

Desirable quals:

Ideally educated to HNC level in an engineering field, project management or planning

What We Can Offer You:

Annual bonus of up to 15% based on personal and company performance

Company car if mileage requirements are met (10 thousand miles annually)

28 days’ holiday plus statutory holidays - option available to buy extra holiday days

Generous double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%)

An optional flexible benefit scheme, including private healthcare, dental insurance, technology plans, travel insurance

Death in service 10x your basic salary

Financial protection if you're unable to work due to long term illness or injury

Excellent family friendly provisions - maternity/paternity/adoption/shared parental leave

Professional development and career progression

Employee assistance programme offering free confidential professional counselling 24 hours per day

Financial support to help you cover the cost of professional membership subscriptions, relevant to your role

Inclusive Recruitment

At National Gas, we are disability confident and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Please let us know of any reasonable adjustments you need to perform your best