Contract Performance Lead

Contract Performance Lead

£49,855 to £62,000

Nottingham with UK-wide supplier visits (hybrid)

About us

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness.

About the role

Shape the performance of our supply chain. Drive real impact across major infrastructure programmes. As a Contract Performance Lead, you’ll play a pivotal role in ensuring our contractor partners perform at their best, helping us deliver safely, efficiently, and sustainably.

You’ll lead the strategic oversight and management of contractor performance across multiple contracts, ensuring robust performance frameworks, meaningful insights, and continuous improvement. Your work will directly influence supplier relationships, delivery outcomes, and long-term value creation, making a real difference to how we operate and deliver.

What you'll be doing

• Leading contractor performance management across major programmes, ensuring consistency, transparency and effectiveness.
• Overseeing the collection, analysis and assurance of KPI data to drive informed decision-making.
• Managing and coordinating contract performance reporting, ensuring high-quality outputs and insights.
• Leading performance reviews with contractor partners, identifying trends, risks and improvement opportunities.
• Driving corrective actions and continuous improvement plans to enhance delivery performance.
• Collaborating closely with Procurement and internal stakeholders to align with supply chain strategies.
• Providing clear, structured performance insights to senior stakeholders to support governance and decision-making.
• Developing and embedding long-term strategies to strengthen contractor capability and overall supply chain effectiveness

About you

You’re a confident and collaborative professional who can influence at all levels, building strong relationships both internally and with external partners. You bring a proactive, solutions-focused mindset and thrive on turning data into meaningful actions that drive performance improvement.

Key requirements & experience

Essential:

• Experience in contract or supplier performance management.
• Strong understanding of KPI frameworks, performance assurance and data-driven decision-making.
• Proven ability to analyse performance data, identify trends, and translate insights into practical improvements.
• Experience leading performance reviews and managing performance conversations with stakeholders.
• Strong stakeholder management skills, with experience working cross-functionally.
• Experience managing or coordinating teams to deliver high-quality outputs.
• Excellent communication skills, with the ability to present to senior leadership.
• A continuous improvement mindset with the ability to shape long-term performance strategies.
• Full UK driving

Desirable:

• Experience within large-scale infrastructure or major capital programmes.
• NEC4 contract experience.
• Familiarity with supply chain strategy development and optimisation.

What we offer

• Annual bonus of 6% based on personal and company performance 
• 26 days’ holiday plus statutory holidays - option available to buy extra or sell days 
• Overtime at x1.5 normal and then x2 on Sunday
• Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) 
• Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more 
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury 
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave 
• Career progression, professional training and development – including access to LinkedIn Learning 
• Employee assistance programme offering free confidential professional counselling 24/7 
• Financial support to help you cover the cost of professional membership subscriptions 

Inclusive recruitment

At National Gas, we are disability confident and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply. Please let us know of any reasonable adjustments you need to perform your best.

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