Records Manager

Records Manager – Warrington Cheshire; c£50,000 + bens

Based in the National Gas Records Centre in Warrington, the Records Manager will be responsible for implementing and delivering a strategy for the transformation of Records Management provision and operational activities in National Gas, people managing a team of four.

The Records Management team are responsible for the maintenance of the Company’s Records Management Procedure, the implementation of Records Retention Schedules across the company, and the cataloguing and physical storage of records for National Gas and other customers.

National Gas is the national gas network, transporting gas throughout Great Britain.  We repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. 

Join us, and help be the energy behind the change.

Key Accountabilities:

The role will be to effectively manage the Records Management team.  You will also lead the refinement and implementation of a strategy for the transformation of the records management provision in National Gas, covering:

• Service provision to and management of external clients, including leading on contractual, commercial and data privacy issues

• Future requirements for and provision of physical storage and associated office requirements

• Development and implementation of new ways of working, including the digitisation of records

• Ensuring the most economic future solution which meets the requirements of National Gas

• Management of all electronic systems required, including leading on contractual, commercial and data privacy issues

• Management of the Historical Gas Archive, including future requirements for and provision of physical archive storage plus relationship with and co-ordination of external volunteers.

You will also:

• Manage the physical record storage facility, including all related operational and safety duties, and ownership and review of local working procedures.

• Create a centralised, legally compliant, records retention strategy including the update or creation of all associated policies and procedures.

• Develop and maintain a network of key stakeholders across National Gas to ensure that all records have up-to date Records Retention Schedules in place with clear accountabilities for decisions such as storage and disposal.

• Management of all contracts associated with the Records Centre, including drafting and implementing changes to customer agreements such as changes to costs and services provided, and ensuring accurate and timely invoicing of customers.

• Management of the software and hardware, and associated contracts, required to perform the Records Centre and Archive activities.

• Identify and implement novel solutions to improve processes and drive efficiencies in the operation and development of both Records Management and the Gas Archive.

• Input timely and robust metrics to Business Integrity which provide insight into the level of compliance with Records Management policy, as well as data about the costs and utilisation of the Records Centre.

About you:

The Records Centre is an operational site hosting material for both internal and external customers.  The position will therefore require an individual with both a practical approach and a strong business and commercial acumen as well as knowledge of Health and Safety legislation and regulations (as far as they apply to the operational running of a Records Centre and Warehouse).

Experience of people management is essential.

A strong commercial focus is required, with the ability to identify and progress opportunities for the Records Centre which present clear business benefits.

Strong interpersonal and communication skills, capable of managing customers and influencing stakeholders at all levels.

Working knowledge of records management and interaction with associated data privacy issues (including applicable GDPR and Legislation) would be highly regarded.

What we can offer you:

• Salary circa £50,000 DOE
• Annual bonus of 6% based on personal and company performance.
• 26 days’ holiday plus 8 statutory holidays – plus option to buy 5 additional days.
• Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%).
• Opt-In flexible benefit scheme, including salary sacrifice private healthcare, car scheme, dental insurance, technology plans and more.
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury.
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/ shared parental leave.
• Career progression, professional training and development.
• Financial support to cover the cost of professional membership subscriptions relevant to your role.
• Employee assistance programme offering free confidential professional counselling 24/7.

About us:

National Gas is securing Britain’s energy. Gas is an essential part of a secure energy supply in Britain, and will continue to play a vital role for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and to protect jobs. National Gas provides that security.

We are proud to lead the way in transforming the energy network for a net zero future. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. 

At National Gas, we are disability confident, and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation and strongly encourage applicants of all backgrounds to apply.

#LI-PT1 #LI-Hybrid

Further information:

• This is a permanent position, based in Warrington (Cheshire) requiring to be onsite at the Records Centre 3-5 days per week
• Advert close: 22nd May 2025