Business Support Officer

Full time, permanent

Warwick, hybrid (3 days pw onsite)

£35,921 - £42,259

National Gas is securing Britain’s energy.  We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future.

As Business Support Officer, you will be responsible for executive administration and business support to an Executive Director and their senior leadership team, ensuring the smooth running of the Directorate, as well as contributing to the strategic direction. Working alongside senior level stakeholders, you will drive processes in business planning, performance management, communications and cross-directorate initiatives and projects.  You will also manage the Executive Director’s calendar, inbox, and priorities - coordinating key meetings, deadlines, and initiatives, acting as a key contact point, ensuring timely, professional communication and collaboration.

Join us, and help be the energy behind the change.

About the role:

• Support the Executive Director in preparing for presentations – structure, format, preparing materials, developing speaker notes.
• Provide strategic counsel.
• Diary management, meeting scheduling, travel arrangements, room bookings.
• Collate, review, and provide feedback on materials submitted for meetings; record minutes, actions, decisions and follow up actions are tracked and completed.
• Format and proofread reports, presentations, and governance papers to a high standard.
• Manage documentation (e.g. team risk register, business continuity plan), maintain SharePoint and Intranet sites and databases for the Directorate.
• Monitor inbox for the Executive Director when required, and responding appropriately.
• Collaborate with other Business Support Officers to ensure seamless coordination of projects and initiatives at Executive level.
• Raising purchase orders, preparing invoices and submitting expenses. 
• Ensure appropriate cover arrangements are in place during periods of absence.

About you:

You have proven experience supporting senior leaders and Executives, with excellent communication skills and confidence to gain trust and build rapport quickly.  Naturally, your organizational skills, attention to detail, proactiveness, and ability to prioritise tasks effectively whilst delivering multiple priorities to tight deadlines is something you thrive on - taking pride in your approach.  You have substantial office administration experience and are highly proficient in the MS Office suite - Teams, Word, PowerPoint, Excel, SharePoint.  We’re looking for someone who is flexible and adaptable, discreet, and who can work on their own initiative with minimum supervision in a fast-paced environment, joining the dots of the directorate to create an effective office, working collaboratively as a part of wider team.

What we can offer you:

• £35,921 - £42,259 dependent on experience
• Bonus of up to 6%
• 26 days’ holiday plus 8 statutory holidays – and option to buy 5 additional days,
• Double-match pension - for every £1 you put in, we add £2,
• Opt-In flexible benefit scheme, including salary sacrifice private healthcare, car, dental insurance, technology plans and more,
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury,
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/ shared parental leave,
• Employee assistance programme offering free confidential professional counselling 24/7,
• Financial support to cover the cost of relevant professional membership subscriptions
• Appreciate scheme and retail offers.

Other 'nice to knows':

• Hybrid working – 3 days pw in our Warwick office
• Free gym and exercise classes onsite at our Warwick office, sports clubs to join
• Canteen and coffee shop onsite
• Free parking

About us:

Gas is an essential part of a secure energy supply in Britain and will continue to play a vital role in the energy system for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and homes warm. National Gas provides that security.

Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain’s national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness.

At National Gas, we’re committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments.

#LI-PT1 #LI-Hybrid

Further information:

• Advert close: 13/11/25
• Interviews end of November/ early December for a January 2026 start