Credit & Invoicing Manager

• Permanent, full-time
• Warwick/ Birmingham/ West Midlands/ Warwickshire - hybrid flexible working
• Circa £65,000 plus benefits

National Gas is securing Britain’s energy.

Gas is an essential part of a secure energy supply in Britain and will continue to play a vital role in the energy system for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and homes warm.  National Gas provides that security.

National Gas are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future.

National Gas Metering maintains and manages around 5.2 million domestic, industrial and commercial gas assets across the UK, enabling homes and industry to access the energy they need safely and reliably. National Gas Metering supports new connections and maintains existing installations.

The Credit and Invoicing Manager is accountable for the strategic oversight and operational management of National Gas Metering’s credit, invoicing, and revenue assurance function. Responsible for safeguarding revenue integrity, optimising cash flow, and maintaining a strong financial control environment.

Join us, and help be the energy behind the change.

About the role:

• Ultimate accountability for the accurate invoicing and timely collection of annual revenue, spanning 800 price classes and 5.2 million assets billed monthly, consolidated into approximately 200 invoices.

• Strategic leadership and management of the Credit and Invoicing function, including oversight of a team of 3 direct reports.

• Ownership of revenue assurance, proactively safeguarding the integrity, completeness, and accuracy of revenue through risk-based controls.

• Maintaining a strong financial control environment, ensuring key controls are effectively operated in alignment with internal policies and external audit requirements.

• Oversight of the monthly billing cycle, including invoicing, cash collection, and reconciliation activities ensuring a timely and accurate process.

• Full accountability for National Gas Metering’s Trade Receivables Ledger, Advanced Payments, Security Deposits and Bank Account, ensuring accurate reporting, reconciliation, and effective cash management.

• Governance of customer credit risk, ensuring compliance with Credit Policy including management of security instruments (e.g., deposits, guarantees, letters of credit).

• Ultimate data owner for all revenue and billing critical data elements to support reliable financial reporting, revenue collection and decision-making.

• Senior escalation point for complex and high-value customer invoicing issues

• Accountable for team Customer Satisfaction (CSAT) performance

• Accountable for successful system implementations and incident resolution from a revenue and billing perspective, ensuring business continuity through robust issue tracking, root cause analysis, and timely escalation with internal IT and external service providers. Drives system integrity and process alignment to protect revenue and enhance operational resilience.

• Lead change management activities, ensuring successful transitions from project delivery to business-as-usual operations, embedding new processes and systems.

• Ensure pricing accuracy across commercial systems (Maximo, DotNet, Supplier Portal) to support correct billing and reporting.

About you:

We’re seeking a qualified finance professional (CIMA, ACCA, ACA/ CA or CICM) or qualified by substantial experience Credit and Invoicing Manager, with up-to-date technical knowledge and a strong track record of developing part-qualified team members through their professional qualifications.  You have proven experience in senior finance or credit management roles within larger and complex organisations (utilities would be preferable, but not essential) that operate under robust compliance, governance, and financial control frameworks.

• Strong technical knowledge of accounting standards and financial processes - revenue recognition, cash management, trade receivables and bad debt provisioning.
• Exceptional communication and influencing skills.
• Strong analytical and critical thinking skills, translate complex data into actionable insight for strategic decision-making (advanced MS Excel).
• Comprehensive understanding of security instruments and contractual credit terms
• Broad knowledge of contract and account management frameworks
• Experience in designing, implementing, and monitoring business and IT controls, ensuring a resilient control environment that meets audit and regulatory standards

What we can offer you:

• Salary c£65,000 (dependent on experience)
• Performance bonus of up to 15% pa
• 28 days’ holiday plus 8 statutory holidays – and option to buy 5 additional days
• Double-match pension scheme - for every £1 you put in, we add £2
• Opt-In flexible benefit scheme, including salary sacrifice car, private healthcare, dental insurance, technology plans and more
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/ shared parental leave
• Employee assistance programme offering free confidential professional counselling 24/7
• Financial support to cover the cost of relevant professional membership subscriptions
• Appreciate scheme and retail offers.

Other 'nice to knows':

• Hybrid working – flexible working arrangements, 2-3 days in the office, the rest from home
• Ongoing professional training and development
• Free gym and exercise classes onsite at our Warwick office, sports clubs to join
• Subsidised canteen and coffee shop onsite
• Free parking

About us:

Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain’s national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness.

At National Gas, we’re committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments.

#LI-PT1 #LI-Hybrid

Further information:

• Advert close: Tues 28th October 2025
• Interviews: Early November 2025