Emergency Planning and Response Officer

£44,000 – 51,000 + up to 6% Bonus

About Us

At National Gas, the work we do matters.

As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future.

Join us and help secure Britain's energy.

About the Role

Support the delivery and continuous improvement of the organisation’s emergency preparedness, business continuity and resilience programmes by maintaining plans and procedures, coordinating exercises and training, supporting incident response and recovery activities, and collaborating with internal stakeholders, emergency services, local authorities and other resilience partners to enhance organisational readiness.

The role contributes to the identification of risks, lessons learned and improvement opportunities, helping to ensure the organisation can effectively prepare for, respond to and recover from emergencies and business disruptions while safeguarding people, assets, operations and reputation.

What You'll Do

• Review and maintain operational, tactical and business continuity plans and procedures.
• Support the completion of Business Impact Assessments (BIAs) and the maintenance of business continuity plans across business areas.
• Assist with the management of emergency preparedness, business continuity and resilience arrangements for future energy transition activities, including hydrogen and carbon capture.
• Promote awareness of emergency preparedness and business continuity requirements across the organisation.
• Support the design, development and delivery of emergency response and business continuity exercises, against regulatory requirements and recognised good practice.
• Evaluate exercise outcomes and monitor progress of improvement actions and support their implementation within business areas.
• Maintain records of exercises, training activities and readiness assessments.
• Work collaboratively with internal departments to maintain emergency response readiness and business continuity capability.
• Liaise with emergency services, local authorities and resilience partners to support emergency planning and preparedness activities.
• Represent the organisation, as required, at industry forums, resilience groups and professional networks.
• Provide emergency management support and guidance to the Tactical Incident Commander and wider response team during live incidents.
• Provide advice and information to assist operational decision-making during incidents.
• Support the coordination of business recovery activities following incidents or disruptions.
• Monitor developments in emergency management, business continuity and resilience good practice.
• Support the identification and assessment of emerging risks that may affect organisational resilience.
• Contribute to the review and continuous improvement of emergency management and business continuity arrangements.

Why this role matters

This role helps make sure the organisation is ready when it matters most. By supporting emergency planning, business continuity and incident response, you'll help minimise disruption, protect people and keep critical operations running. Working with teams across the business and external partners, you'll play an important part in strengthening resilience, learning from incidents and ensuring the organisation is prepared for whatever challenges come its way.

About You

This role requires a collaborative and proactive approach, working within established governance frameworks to provide specialist advice on emergency preparedness, response and recovery. Building strong relationships across National Gas Transmission and with external organisations, including Local Authorities, Emergency Services and resilience partners, you will help ensure emergency arrangements remain effective and fit for purpose.

Acting as a subject matter expert, you'll identify emerging risks, analyse complex information and support the development of practical resilience strategies, exercises and improvement initiatives. Using professional judgement, technical expertise and stakeholder influence, you'll help strengthen organisational resilience and support effective decision-making before, during and after emergency events.

Essential

• Working within critical national infrastructure or other high-risk operational environments.
• Managing controlled documentation and response frameworks.
• Engaging and influencing a wide range of stakeholders.
• Emergency planning, incident response or resilience-related activities.
• Strong understanding of the UK resilience and emergency management framework.
• Awareness of emergency planning legislation and industry good practice.
• Excellent communication and stakeholder engagement skills.
• Strong attention to detail.
• Planning and organisational capability.
• Analytical problem-solving and risk assessment skills.

Desirable

• Degree (or equivalent) in emergency planning, resilience, crisis management or a related discipline.
• Business Continuity Institute (BCI) certification.
• Experience working within the Blue Light Services (Police, Fire & Rescue, Ambulance, or related emergency response organisations), with an understanding of multi-agency incident management, emergency response procedures and resilience planning.

What we Offer

• Market-leading double-match pension (up to 12% company contribution)
• Annual performance bonus of up to 6%
• Access to the Tusker salary sacrifice car scheme
• 26 days holiday (plus statutory holidays)
• 10x salary life assurance and income protection
• Flexible benefits including healthcare, dental and technology options

Security clearance 

This role is subject to National Security Vetting (NSV). Candidates must be eligible to obtain and maintain Security Clearance (SC) throughout their employment. For further information, visit www.gov.uk (UK Security Vetting: Clearance Levels).

Inclusive Recruitment

We're building a workforce that reflects the communities we serve, championing diversity and creating an inclusive workplace where everyone is valued for their unique contribution.

We support reasonable adjustments throughout the recruitment process and beyond.

National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.