Emergency Preparedness, Response & Resilience Officer

Emergency Preparedness, Response & Resilience Officer - Warwick (Hybrid) - £40,755 to £51,000

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness. 

About the role

You are the calm in the chaos. When emergencies strike, we need someone who can think fast, act decisively, and with confidence.

If you thrive under pressure and have experience in emergency services or critical infrastructure, this is your chance to make a real impact.

At National Gas, we keep the UK’s energy flowing safely and reliably. Our infrastructure powers homes, businesses, and essential services. If things go wrong, our emergency response teams are there to step in to protect people, operations, and the integrity of the National Transmission System.

This role is central to our ability to prepare for, respond to, and recover from disruptive events. You’ll be working closely with blue light services, local authorities, and internal teams to ensure we’re ready for anything.

What you’ll be doing:

• Support the development and continual improvement of incident response plans for asset-related emergencies.
• Develop and deliver realistic emergency exercises and use the lessons identified to continually improve our processes.
• Collaborate with emergency services and resilience partners to shape response and recovery strategies.
• Stay ahead of industry best practices and apply them to our processes.
• Support live incident response as part of our tactical (Silver) team.
• Contribute to future-proofing efforts as we evolve toward a hydrogen-powered energy system.
• Represent National Gas at industry forums and webinars.

What we are looking for

Essential skills and experience:

• Certification from the Business Continuity Institute.
• Strong communication and stakeholder engagement skills.
• Experience managing documentation and working within critical infrastructure.
• Knowledge of the UK Resilience Framework.
• Attention to detail and a proactive mindset.
• Quick, critical thinking and confident decision-making in high-pressure situations.

Desirable backgrounds:

• Blue light services (police, fire, ambulance).
• Critical national infrastructure (utilities, power, nuclear) or broader construction and infrastructure sectors.
• Degree or equivalent in resilience/emergency planning.

What we can offer you

• Annual bonus of 6% based on personal and company performance 
• 26 days’ holiday plus statutory holidays - option available to buy extra or sell days 
• Overtime at x1.5 normal and then x2 on Sunday
• Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) 
• Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more 
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury 
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave 
• Career progression, professional training and development – including access to LinkedIn Learning 
• Employee assistance programme offering free confidential professional counselling 24/7 
• Financial support to help you cover the cost of professional membership subscriptions
• Hybrid working - 2 days per week (on average) in the office at Location and the remainder from home 
• Flexible working hours 
• Free gym and exercise classes, subsidised canteen and coffee shop onsite at our Warwick office 
• Free parking

About us

National Gas is securing Britain’s energy.  Gas is an essential part of a secure energy supply in Britain, and will continue to play a vital role for decades to come.  More than ever, we need the security that gas brings to keep the lights on, businesses running, and to protect jobs. National Gas provides that security.

We are responsible for transporting gas to power stations, major industries, storage facilities, more than 500,000 businesses, and 23 million homes through nearly 5,000 miles of pipes across Britain.

National Gas is also proud to lead the way in transforming the energy network for a net zero future. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. 

We are committed to building a workforce that represents the communities we serve.  We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply.

Not sure you meet all the criteria? We'd encourage you to take a chance and apply anyway! At National Gas we are committed to creating an inclusive workplace.

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