Emergency Response & Resilience Officer

Emergency Response and Resilience Officer - Warwick - £40,755 to £52,000

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness. 

System Operations is responsible for operating, controlling and monitoring the Gas National Transmission System in real time, making gas available when and where our customers across Great Britain need it playing an essential role in keeping Britain’s homes warm and its industry moving. We also facilitate the efficient operation of the GB gas market.

About the role

As an Emergency Response & Resilience Officer, you’ll play a diverse and vital role in strengthening the resilience at the heart of National Gas. You’ll help ensure we are fully prepared to respond to and recover from disruptive events that could impact the continuity of our operations.

Working closely with the central Crisis and Continuity Team, you’ll support the development, testing, and continual improvement of our emergency response and business continuity capabilities. This is a key role in safeguarding the UK’s gas transmission network and ensuring operational readiness in the face of potential threats.

You’ll review and enhance business continuity documentation, including impact assessments and response plans, ensuring they reflect current capabilities and best practices. You’ll also design and deliver exercises to test our resilience strategies and capture key learnings for continuous improvement.

Collaboration is central to this role. You’ll work with internal stakeholders across National Gas and engage with external partners such as emergency services, local authorities, and government bodies to develop and align emergency response plans.

You’ll also contribute to the development of training packages for key response personnel and stay up to date with the latest developments in emergency planning to ensure our practices remain industry-leading.

What we are looking for

To be successful in this role, you'll be a detail-oriented and proactive professional with a strong background in emergency planning or business continuity. You will either be qualified by experience or hold a degree in a relevant discipline and a certification from the Business Continuity Institute.

You bring excellent communication skills and experience working with a range of stakeholders and be able to adapt to the ever-changing landscape we operate in. You’re confident managing documentation, running exercises, and applying your knowledge of the UK resilience framework in a critical national infrastructure environment.

What we can offer you

• Annual bonus of 6% based on personal and company performance 
• 26 days’ holiday plus statutory holidays - option available to buy extra or sell days 
• Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%) 
• Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans and more 
• Overtime at x1.5 normal and then x2 on Sunday
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury 
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/shared parental leave 
• Career progression, professional training and development – including access to LinkedIn Learning 
• Employee assistance programme offering free confidential professional counselling 24/7 
• Financial support to help you cover the cost of professional membership subscriptions 

About us

National Gas is securing Britain’s energy.  Gas is an essential part of a secure energy supply in Britain, and will continue to play a vital role for decades to come.  More than ever, we need the security that gas brings to keep the lights on, businesses running, and to protect jobs. National Gas provides that security.

We are responsible for transporting gas to power stations, major industries, storage facilities, more than 500,000 businesses, and 23 million homes through nearly 5,000 miles of pipes across Britain.

National Gas is also proud to lead the way in transforming the energy network for a net zero future. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. 

We are committed to building a workforce that represents the communities we serve.  We celebrate the different experiences our colleagues bring to our organisation, and strongly encourage applicants of all backgrounds to apply.

Not sure you meet all the criteria? We'd encourage you to take a chance and apply anyway! At National Gas we are committed to creating an inclusive workplace.

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