Employee Relations Complex Cases Specialist

ER Complex Cases Specialist – Warwick, hybrid – £50,000-£55,000 + bens

A great opportunity within HR as part of our central Employee Relations (ER) Complex Cases team, for an experienced ER Specialist to provide high quality timely case management support to complex cases i.e. professional guidance, risk-based advice, coaching and training to Line Managers around sickness absence management, disciplinary / code of ethics, grievance, performance improvement, discrimination, bullying and harassment, drugs and alcohol and death in service.

Join us, and help be the energy behind the change.

About the role:

Key responsibilities will include:

• Provision of a customer-focused, visible and timely professional service with delivery against all aspects of Case Management
• Ensure consistency and efficiency in the application of ER related policies - coaching managers, setting and updating policy providing central coaching and steer to the wider HR team and HRBP’s
• Preparation and attendance at Disciplinary Appeal hearings
• Supporting and coaching managers in handling complex sickness or absence cases, performance improvement cases, DBH / grievance investigations, DIS, and drugs and alcohol cases
• Deliver related learning and development / up-skilling programmes to champion ER best practice through delivery of policy & practice awareness sessions
• Involvement in collective bargaining matters, policy working group and pay negotiations when required
• Foster positive working relationships with our trade unions (TU’s)

About you:

You’re an experienced Employee Relations Specialist (or HR Generalist who wants to specialise in ER), able to manage complex ER cases and provide timely professional advice based on best practice, policy and current legal guidance.  You have experience of facilitating and managing multiple complex hearings and case work, up to and including dismissal.  You have a minimum of CIPD L5 qualification and a strong understanding of external good practice i.e. ACAS requirements.  If you have experience of working in a unionized environment, this would be highly regarded.

What we can offer you:

• Salary £50,000-£55,000
• Annual performance bonus of 6%.
• 26 days’ holiday plus 8 statutory holidays – plus option to buy 5 additional days.
• Double-match pension scheme - for every £1 you put in, we'll add £2 (max company contribution 12%).
• Financial support for CIPD qualification/ subscription.
• Opt-In flexible benefit scheme, including salary sacrifice private healthcare, car scheme, dental insurance, technology plans and more.
• Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury.
• Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/ shared parental leave.
• Employee assistance programme offering free confidential professional counselling 24/7.

Other ‘nice to knows’:

• Hybrid flexible working from our Warwick Head Office
• We can also consider part-time or job share applications for this role
• Supportive, collaborative team
• Free gym and exercise classes onsite at our Warwick office, sports clubs to join,
• Subsidised canteen and coffee shop,
• Free parking.

About us:

National Gas is securing Britain’s energy. Gas is an essential part of a secure energy supply in Britain, and will continue to play a vital role for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and to protect jobs. National Gas provides that security.

We are responsible for transporting gas to power stations, major industries, storage facilities, more than 500,000 businesses, and 23 million homes through nearly 5,000 miles of pipes across Britain.

National Gas is also proud to lead the way in transforming the energy network for a net zero future. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. 

Further information:

At National Gas, we are disability confident, and we are signatories of the Armed Forces Covenant, committed to building a workforce that represents the communities we serve. We celebrate the different experiences our colleagues bring to our organisation and strongly encourage applicants of all backgrounds to apply.  #LI-PT1 #LI-Hybrid

• Advert close: Sunday 15th June 2025
• We want to support you during the recruitment process, please advise your recruitment partner if you require any reasonable adjustments